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How to enable SignMetrix Audience Measurement Extension on BrightSign Players?

This document provides a step-by-step guide for enabling SignMetrix’s Audience Analytics extension on BrightSign Players. It outlines the required OS update and explains the steps to register your player in the SignMetrix Dashboard. By following these instructions, businesses can enhance their digital signage with real-time engagement data without altering the visual experience for customers. Foot traffic and dwell time measurement are enabled seamlessly. Your existing content will function exactly as before. The new SignMetrix Extension will run in the background and enable SignMetrix Analytics without disrupting any visual content or CMS functionality.

Quickstart Guide

Version 1.2

Pre-Requisites

  1. BrightSign 3,4,5,6 Series Player
  2. BrightSign Wi-Fi / Bluetooth Module installed (WS-103, WD-104, or WD-105)
  3. SignMetrix Data Analytics Dashboard login credentials

Steps:

  1. STEP 1: Update BrightSign Player OS
  2. STEP 2: Install the SignMetrix OS extension to the Player
  3. STEP 2: Add Player to SignMetrix Dashboard

STEP 1: Update BrightSign Player OS 

Please update your BrightSign Player's OS version 9.1.52 or higher.

STEP 2: Enable SignMetrix Extension 

To add SignMetrix audience measurement to your BrightSign player, you need to install the SignMetrix OS extension. There are a number of SignMetrix OS extension downloads that support BrightSign players ranging from Series 3 to Series 6. Please download the version that matches your player from the SignMetrix Dashboard > Downloads > BrightSign > OS Extensions

If you don't have your SignMetrix Login Credentials, please visit https://signmetrix.com, complete the Subscription request form to receive your Login credentials. 

Copy the Extension to the SD card

The SignMetrix OS extension needs to be copied to the player’s SD card, and the player needs to be rebooted. After the player reboots, the extension will appear in the info tab of the BrightSign player’s device webpage. It is that simple.

How do you put the OS extension onto the SD card? 

Three options:

  1. Remove the SD card from the player and copy the extension to the card. Return the SD card to the player and reboot.
  2. Use the BrightSign device webpage and upload the extension using the SD tab, and then, in the Control tab, reboot the player.





  3. Publish a presentation using Standalone or LFN (Local File Networking), and select the extension as an OS update in the Publish tab. The player will automatically reboot.

STEP 3: Add Player to SignMetrix Dashboard

    • Single Player (Email)
      Send the BrightSign player serial number and player location details to support@signmetrix.com. We’ll complete the remaining onboarding steps and assign licenses.
  • Multiple Players (Excel Import)
  1. Download and fill out the onboarding Excel template here.
  2. Submit in one of the following ways:
    1. Email the file to support@signmetrix.com, or
    2. Upload to SignMetrix Panel > Downloads > BrightSign > Setup > Import Excel.

RESULT

  • Your existing content will function exactly as before.
  • The new SignMetrix Extension will run in the background, allowing SignMetrix Analytics to operate without disrupting any visual content or CMS functionality.