FAQ

Need clarification?

Is the SignMetrix software compatible with the CMS software I am already using?

Yes. SignMetrix will not interfere with any CMS software.

What type of sensors is SignMetrix compatible with?

  • Proximity sensors
  • RFID sensors
  • Push buttons
  • Presence sensors
  • Pick-up sensors
  • Vision-based sensors
  • Object detection sensors
  • Touch screens
    and more!

What type of data does SignMetrix provide?

SignMetrix provides a deeper understanding of your customers' in-store behavior.

The data metrics include:

  • product conversion rates
  • most active stores (by location), categories, and brands
  • customer-to-product interactions by time and day
  • most active store hours
  • dwell times

This data can be accessed on the comprehensive SignMetrix dashboard.

How do I set up the SignMetrix software with my player?

  1. After purchasing a subscription plan, use the provided username and password to log in to the SignMetrix cloud-based dashboard.
  2. Download the plug-in through the SignMetrix panel.
  3. Deploy the SignMetrix plug-in through BrightAuthor or other supported platforms.
  4. Use the provided SignMetrix license code to enable the handshake process between your players and the SignMetrix cloud platform.
  5. Watch experiences unfold in real time as sensors collect information.

How can I become a SignMetrix partner?

We have reseller, referral, and technology partnership options.

Please reach out to us.

One tool for all your metrics