FAQ
Need clarification?
Is the SignMetrix software compatible with the CMS software I am already using?
Yes. SignMetrix will not interfere with any CMS software.
What type of sensors is SignMetrix compatible with?
- Proximity sensors
- RFID sensors
- Push buttons
- Presence sensors
- Pick-up sensors
- Vision-based sensors
- Object detection sensors
- Touch screens
and more!
What type of data does SignMetrix provide?
SignMetrix provides a deeper understanding of your customers' in-store behavior.
The data metrics include:
- product conversion rates
- most active stores (by location), categories, and brands
- customer-to-product interactions by time and day
- most active store hours
- dwell times
This data can be accessed on the comprehensive SignMetrix dashboard.
How do I set up the SignMetrix software with my player?
- After purchasing a subscription plan, use the provided username and password to log in to the SignMetrix cloud-based dashboard.
- Download the plug-in through the SignMetrix panel.
- Deploy the SignMetrix plug-in through BrightAuthor or other supported platforms.
- Use the provided SignMetrix license code to enable the handshake process between your players and the SignMetrix cloud platform.
- Watch experiences unfold in real time as sensors collect information.
How can I become a SignMetrix partner?
We have reseller, referral, and technology partnership options.
Please reach out to us.